Refund Policy

7-Day Return and Refund Policy

At Inspac, we strive to provide the best shopping experience for our customers. If you are not entirely satisfied with your purchase, we’re here to help with our 7-day return and refund policy.

Eligibility for Returns

  1. Time Frame: You have 7 calendar days from the date you receive your item to request a return.
  2. Condition: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  3. Proof of Purchase: A receipt or proof of purchase is required to complete your return.

Return Process

  1. Contact Us: To initiate a return, please contact our customer service team at contact@inspac.store  within 7 days of receiving your order.
  2. Return Authorisation: Our team will review your request and, if eligible, provide you with a return authorisation and instructions on where to send your item.
  3. Shipping: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.

Refunds

  1. Inspection: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  2. Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days, depending on your card issuer's policies.

Late or Missing Refunds

  1. Check Account: If you haven’t received a refund yet, first check your bank account again.
  2. Contact Bank/Credit Card Company: Then contact your bank or credit card company. It may take some time before your refund is officially posted.
  3. Contact Us: If you’ve done all of this and you still have not received your refund, please contact us at contact@inspac.store.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at contact@inspac.store and follow the return instructions provided.

Contact Information

For any questions about our 7-day return and refund policy, please contact us at contact@inspac.store