Contact Us
We're here for you
How can we help?
Have a question about your order, our products, or just need some parenting advice? We're always here.
Email us
support@ispac.store
Reply within 2–4 hours
WhatsApp
+91 9395950926
Usually replies instantly
We're available 24/7 — Reach us anytime via email or WhatsApp. Every message is personally read and replied to.
Or send us a message
Message received!
We'll get back to you at your email address within 2–4 hours. If it's urgent, WhatsApp us directly.
Quick answers
How do I track my order?
Visit our Track Your Order page and enter your order number and email. You'll get real-time updates from our courier partner.
How long does delivery take?
Prepaid orders are dispatched within 2 hours and typically arrive in 2–4 business days. COD orders are dispatched next business day with delivery in 3–5 days.
What is your return policy?
We offer a 30-day no-questions-asked return policy. If you're not happy for any reason, contact us and we'll arrange a full refund or replacement.
Can I change or cancel my order?
Contact us immediately via WhatsApp or email. If your order hasn't been dispatched yet, we can cancel or modify it. Prepaid orders dispatch within 2 hours so act quickly.
My item arrived damaged — what do I do?
We're sorry to hear that. Please take a photo of the damaged item and packaging and send it to support@inspac.store or WhatsApp us. We'll send a replacement immediately at no cost.